Job openings

• Full Time – Permanent
• Work with a supportive and friendly Customer Care team.
• $40.88 ph plus salary packaging!

About the organisation

Set within beautiful grounds in the seaside suburb of Hove, Alwyndor delivers on-site residential living and support at home services, along with therapy and wellbeing services that empower the people in our communities to live healthy, engaged and fulfilled lives.

Alwyndor’s welcoming, high-quality facilities include 144 residential, dementia, respite care beds, transitional and care awaiting placement beds, together with allied health, therapy and wellness programs and home support packages that support people in Adelaide’s southern metro communities.

About the opportunity

We are seeking a motivated Customer Care Assistant to join our friendly Customer Care team.

Reporting to the Customer Care Team Leader, this role is pivotal in ensuring a positive experience for all clients, families and stakeholders. A key responsibility of this position is managing a high volume of incoming phone calls and enquiries in a professional and timely manner.

• Managing high-volume inbound phone calls as the primary point of contact
• Providing prompt, professional administrative support to clients, visitors, volunteers, and staff
• Acting as the first point of contact via phone or face-to-face, answering queries or directing them to the appropriate team
• Booking, cancelling, and updating client appointments on behalf of stakeholders

To be considered for this role you will have...

• Medium to advanced skills in the use of Microsoft Office
• Strong data entry skills and an understanding of database administration
• Proven ability to confidently manage high call volumes in a busy environment
• High self-motivation and ability to deliver high-quality outcomes
• Advanced verbal and written communication skills
• Availability to work a roster between 8:00 am – 6:00 pm, Monday to Friday

Desirable but not essential:

• Experience in the aged care sector
• Familiarity with My Aged Care Portal

You must also be willing to obtain a National Police Certificate before commencing employment as well as a functional assessment.

Alwyndor is a family friendly community organisation and understands the importance of work/life balance.

Alwyndor is an equal opportunity employer. People from culturally and linguistically diverse backgrounds, of Aboriginal and Torres Strait Islander descent and people with disabilities are encouraged to apply. Nursing and Health Professional Students are encouraged to apply.

It’s an exciting time to join Alwyndor!
If this sounds like the role for you, please APPLY NOW by submitting a combined cover letter and resume.

For more information, visit our website or email [email protected]

Please note: This position will be advertised for 30 days, unless a suitable candidate is hired sooner.

No recruitment agencies please.

• Join a progressive, values-driven organisation at an exciting time
• Make a meaningful contribution within a Not-for-Profit environment
• Excellent remuneration and salary sacrifice options!

About the organisation

Set within beautiful grounds in the seaside suburb of Hove, Alwyndor delivers on-site residential living and support at home services, along with therapy and wellbeing services that empower the people in our communities to live healthy, engaged and fulfilled lives.

Alwyndor delivers high-quality Support at Home services that help people across Adelaide’s southern metro communities live independently and well in their own homes. These services are complemented by residential aged care, respite, transitional care, and a range of allied health, therapy and wellness programs.

About the Role

Reporting to the Financial Accountant – Revenue this is a hands-on and analytical accounting role supporting Alwyndor’s Community and Residential revenue cycles.

You will work across claims, billing, receipting, client funding records, reconciliations, revenue journals and financial analysis. You will also partner with operational teams to identify issues, improve processes and strengthen revenue assurance.

This is an excellent opportunity for an accountant who enjoys combining technical accounting, analysis, systems and stakeholder engagement and wants to see the direct impact of their work within a purpose-driven organisation

Responsibilities include but are not limited to:

• Support end-to-end revenue-cycle activities across CHSP, Support at Home, residential aged care and other funding streams.
• Prepare, submit and reconcile revenue claims and billing, resolving rejections, variances and outstanding items.
• Process and reconcile Community and Residential cash receipts through AlayaCare and Care Systems.
• Prepare and post accurate revenue journals with appropriate supporting documentation and audit trails.
• Maintain accurate client and funding records and investigate data exceptions.
  Perform reconciliations between source systems, remittances and the general ledger.
• Develop client-level analysis to identify revenue-assurance opportunities and provide meaningful operational insights.
• Support reporting on demand, service utilisation and employee productivity.
  Contribute to system changes, user acceptance testing, process documentation and implementation activities.
• Maintain current knowledge of relevant aged care funding, claiming and reporting requirements.

About you

You are a qualified accountant with strong attention to detail, excellent analytical skills and a genuine interest in understanding how revenue processes work from end to end.

Essential Requirements:

• Bachelor’s degree in Accounting, Finance or a related discipline.
  Strong financial analysis and reconciliation skills, with a high level of attention to detail.
• Proficiency in Microsoft Excel and financial systems.
  Strong communication and stakeholder engagement skills, with the ability to work collaboratively across teams.
• Demonstrated ability to investigate issues, identify root causes and implement practical solutions.
• Ability to analyse financial information and provide clear, practical insights to support operational decision-making

Desirable

• Experience in aged care or health services revenue-cycle management, including claims, billing, receipting or reconciliations.
• Experience using AlayaCare, Care Systems or comparable aged care client-management and billing systems.
• CPA or CA qualification, or progress towards completion.
• Knowledge of Australian aged care funding, claiming and reporting requirements.
• Experience supporting system implementations, upgrades or user acceptance testing

You must also be willing to obtain a National Police Certificate before commencing employment as well as a functional assessment.

Alwyndor is a family friendly community organisation and understands the importance of work/life balance.

It’s an exciting time to join Alwyndor!

If this sounds like the role for you, please APPLY NOW by submitting a combined cover letter and resume.

For more information, visit our website or email [email protected]

Please note: This position will be advertised for 30 days, unless a suitable candidate is hired sooner.

• Alwyndor vehicle with all equipment and tools provided
• Salary sacrifice - earn up to $15,899 tax free per year!

About the organisation

Set within beautiful grounds in the seaside suburb of Hove, Alwyndor delivers on-site residential living and support at home services, along with therapy and wellbeing services that empower the people in our communities to live healthy, engaged and fulfilled lives.

Alwyndor’s welcoming, high-quality facilities include 144 residential, dementia, respite care beds, transitional and care awaiting placement beds, together with allied health, therapy and wellness programs and home support packages that support people in Adelaide’s southern metro communities.

About the role

We are seeking a Casual Gardener to join our team of committed and passionate professionals. In this role, you will provide a range of high-quality gardening services to older people living in their own homes in the south-western metropolitan community.

Key gardening duties include (but are not limited to):

• Basic landscaping to ensure safety of clients
• Lawn mowing
• Tree & shrub pruning and weeding
• Removing of garden rubbish
• Basic irrigation
• Basic planting
• Eliminating pests
• Smoke alarm checks
• Gutter cleaning

This role suits people with excellent communication skills, a positive attitude, and a flexible approach. You will build lasting, trust-based relationships with clients, their families, and your team.

About You

We are looking for people who:

• Are skilled in provision of gardening services (Essential)
• Have a genuine commitment to helping older people retain independence at home
• Are responsible, well organised, and able to prioritise workload effectively
• Demonstrate empathy, respect, and the ability to work with older people and their families/carers
• Understand and comply with confidentiality requirements
• Are reliable, honest, and trustworthy
• Can complete documentation accurately and in a timely manner
• Can work independently with minimal supervision
• Possess excellent interpersonal and written communication skills
• Understand the needs and strengths of older people
• Have a basic knowledge of aged care legislation and responsibilities (e.g. Elder Abuse, Code of Conduct, duty of care)

To be considered for this role you must

• Be prepared to undertake a police background check and a functional assessment (Provided by us)
• Hold a Current SA Drivers Licence
• Have a Current First Aid Certificate (can obtain on job)

If the above sounds like you, please hit the APPLY button now and attach a combined covering letter and resume.

For any questions about the role, please contact [email protected].

Alwyndor is an equal opportunity employer. We encourage applications from people of culturally and linguistically diverse backgrounds, Aboriginal and Torres Strait Islander people, and people with disabilities.

No recruitment agencies please.

• Immediate start!
• Supportive team culture with flexible shifts
• Salary sacrifice - earn up to $15,899 tax free per year!

About the Organisation 

Set within beautiful grounds in the seaside suburb of Hove, Alwyndor delivers on-site residential living and support at home services, along with therapy and wellbeing services that empower the people in our communities to live healthy, engaged and fulfilled lives.

Alwyndor’s welcoming, high-quality facilities include 144 residential, dementia, respite care beds, transitional and care awaiting placement beds, together with allied health, therapy and wellness programs, and home support packages that support people in Adelaide’s southern metro communities.

About the Opportunity 

Provide a range of cleaning and services on a scheduled, around the facility which include;

• • Building entrances, reception and office areas
  • Café, lifestyle hub, therapy services and meeting rooms
  • Toilets and other common areas
  • Resident rooms, including bathrooms
  • Clean upholstery, carpet using equipment
  • Window cleaning
  • Floor scrubbing
  • Removing rubbish and dirty laundry
  • Washing and sorting laundry 
  • Unpacking and delivering laundry 
  • Unpacking stock 
  • maintaining standards of hygiene and minimise risk of contamination
  • identifying and logging issues which require maintenance intervention as required

Availability:

You will be available to work across a 7-day rotating roster, including weekends, with shifts including:

Monday to Friday: Between 7:00am and 3:00pm
Saturday and Sunday: Between 10:00am and 3:00pm

To be considered for this role you must have:

Previous working experience as a Housekeeper/Cleaner preferably in an aged care or hotel environment.

• Be able to work independently
• Good availability 
• Skills to be able to keep busy and active 
• Ability to lift and move linen and cleaning equipment 

The recruitment process will involve a functional assessment which will assess your ability to fulfil the requirements of the role. You must also be willing to obtain a National Police Clearance

Alwyndor is a family friendly community organisation and understands the importance of work/life balance.  We are also an equal opportunity employer. People from culturally and linguistically diverse backgrounds, of Aboriginal and Torres Strait Islander descent and people with disabilities are encouraged to apply. 

If you're eager to contribute to a community focused, Not for Profit organisation in a beautiful setting please contact us by clicking the “Apply” button to register your interest.

Please attach a combined covering letter and resume.

Due to the volume of applications for this role, only successful applicants will be notified.

• Permanent part-time roles with flexible shift options
• Competitive remuneration and excellent work culture 
• Earn up to $15,899 tax free with salary sacrifice options

About the organisation

Set within beautiful grounds in the seaside suburb of Hove, Alwyndor delivers on-site residential living and support at home services, along with therapy and wellbeing services that empower the people in our communities to live healthy, engaged and fulfilled lives.

Alwyndor’s welcoming, high quality facilities include 144 residential, dementia, respite care beds, transitional and care awaiting placement beds, together with allied health, therapy and wellness programs and home support packages that support people in Adelaide’s southern metro communities.

About the Role

As a Registered Nurse, you will work under the guidance of our Clinical Care Leads, providing best-practice nursing care while supporting residents to live healthy, engaged and fulfilling lives. As a Registered Nurse at Alwyndor, you will have a basic understanding of required documentation and Commonwealth standards.

• Delivering direct and comprehensive nursing care
• Provide evidence based, individualised nursing care
• Complete clinical evaluations and documentation
• Supporting individual case management
• Maintaining quality standards and regulatory requirements 

Shifts Available:

• Morning 6:45am - 3:15pm
• Afternoon 2:45pm -11:15pm

About you

You will be a committed nurse who can demonstrate effective interpersonal and time management skills as well as the ability to work within a multidisciplinary team.  The ideal candidate will have:

• Current registration with AHPRA
• Aged Care placement or clinical experience (2+ years preferred but not essential)
• Strong communication, interpersonal and time management skills
• Understanding requirements of regulatory compliance and accreditation
• Basic experience with funding and required documentation
• Understanding of quality systems and continuous improvement
• Full Australian working rights

You must also be willing to obtain a National Police Certificate before commencing employment as well as a functional assessment.

It’s an exciting time to join Alwyndor!
If this sounds like the role for you, please APPLY NOW by submitting your resume.

For more information, visit our website or email [email protected]

No recruitment agencies please.

• Join a progressive and growing community organisation at an exciting time.
• Salary sacrifice - earn up to $15,899 tax free per year!
• Full time - Permanent Position 

About the organisation

Set within beautiful grounds in the seaside suburb of Hove, Alwyndor delivers on-site residential living and support at home services, along with therapy and wellbeing services that empower the people in our communities to live healthy, engaged and fulfilled lives.

Alwyndor’s welcoming, high-quality facilities include 144 residential, dementia, respite care beds, transitional and care awaiting placement beds, together with allied health, therapy and wellness programs and home support packages that support people in Adelaide’s southern metro communities.

About the Role

The Support at Home Care Partner plays a crucial role in ensuring the well-being and support of older people. You will develop and manage individualised care plans and budgets in collaboration with clients, their families, and healthcare providers. You will support the delivery of high-quality home care services and provide guidance to home care team members and clients.

Responsibilities include but are not limited to:

• Develop, maintain, and update individualised care plans with clients, families, and healthcare teams
• Monitor service delivery and reassess care needs as required
• Provide advice on service selection, self-management, and future care options
• Act as the primary contact for clients and families, addressing concerns and facilitating access to services
• Manage budgets, monitor funding, and meet productivity targets
• Maintain accurate written and electronic records in line with legal and professional standards
• Deliver services according to organisational policies, legislation, and Aged Care Standards
• Support continuous improvement and ensure property and equipment are secure
• Build and maintain positive relationships with consumers, families, service providers, and government agencies
• Promote a consumer-focused culture and resolve issues efficiently with empathy and transparency

Essential Requirements:

• 2+ years’ experience in case management, assessment, planning, and evaluation of services for older people
• Knowledge of aged care legislation, funding, policy protocols, and duty of care obligations
• Current driver’s licence and registered, roadworthy vehicle

Desirable:

• Diploma or degree in Human Services, Health, Community Services, or related field 
• Highly developed interpersonal, communication, and negotiation skills
• Basic knowledge of legislation such as Elder Abuse, Code of Conduct for Unregistered Health Practitioners, and duty of care.
• Demonstrated experience in all aspects of case management including comprehensive assessment, re assessments, planning of services within budget, problem solving and the provision and evaluation of services for older people

You must also be willing to obtain a National Police Certificate before commencing employment as well as a functional assessment.

If the above sounds like you, please hit the APPLY button now and attach a combined covering letter and resume.

For any questions about the role, please contact [email protected]

Alwyndor is a family friendly community organisation and understands the importance of work/life balance.

Alwyndor is an equal opportunity employer. People from culturally and linguistically diverse backgrounds, of Aboriginal and Torres Strait Islander descent and people with disabilities are encouraged to apply. 

No recruitment agencies please.

• Multiple shifts available Mondsay to Friday between 8am -8pm
• Salary sacrifice - earn up to $15,899 tax free per year!
• $35.55 per hour, paid travel time and 96c per kilometre for petrol.

Set within beautiful grounds in the seaside suburb of Hove, Alwyndor delivers on-site residential living and support at home services, along with therapy and wellbeing services that empower the people in our communities to live healthy, engaged and fulfilled lives.

Alwyndor’s welcoming, high quality facilities include 144 residential, dementia, respite care beds, transitional and care awaiting placement beds, together with allied health, therapy and wellness programs and home support packages that support people in Adelaide’s southern metro communities.

We are looking for people who...

• Are flexible and available to work early mornings, evenings between Monday to Friday  (must be available between 8am-8pm)
• Are available to work in the Southwestern metropolitan area 
• A positive and nurturing attitude
• Have the ability to work independently and without supervision
• High standards of presentation and personal hygiene
• Provide a consistent, professional and effective level of support and can clearly communicate with our clients 

Duties Include:

• Personal Care (Showering, toileting and general hygiene)
• Medication (prompting and administrating)
• Provide transports to appointments
• Assist with shopping and provide general social support 
• Domestic Duties (cleaning, meal preparation and laundry)
• Communicate the clients health and well-being, and progress to support coordinator.

To be considered for this role you will have...

• A Certificate III in Aged Care or similar
• A current Driver's Licence 
• A reliable vehicle that will pass a Vehicle Safety Checklist
• A current First Aid certificate or we can organise
• At least 6 months experience caring for the elderly in their own homes preferred but not mandatory

You must also be willing to obtain a National Police Certificate before commencing employment as well as a functional assessment.

Alwyndor is an equal opportunity employer. People from culturally and linguistically diverse backgrounds, of Aboriginal and Torres Strait Islander descent and people with disabilities are encouraged to apply.

If the above sounds like you, please hit the APPLY button now!  

No recruitment agencies please